Stay cool, sleep deeply, and wake pain-free with the BackGood Cooltech Cervical Pillow—the ultimate solution for hot sleepers and those seeking advanced neck pain relief. Featuring innovative KoolTex cooling fabric technology, this orthopedic pillow actively regulates temperature throughout the night, preventing overheating and ensuring uninterrupted, restorative sleep.

The therapeutic memory foam core is precision-engineered to support your cervical spine, reducing neck and shoulder pain while promoting optimal spinal alignment. The advanced cooling cover wicks away moisture and heat, creating a fresh, comfortable sleep surface even on the warmest nights.

Perfect for back sleepers and side sleepers who want maximum support without sacrificing comfort. The breathable, washable cover ensures lasting freshness, while the premium construction guarantees years of reliable performance.

Backed by our 5-year warranty—because quality sleep should last.

Dimensions: Standard Size - 24" x 14" x 4.5"/3.5" (contoured)

Core Material: Premium Orthopedic Memory Foam

Cover Technology: KoolTex Cooling Fabric with advanced moisture-wicking

Weight: Approximately 1.4 kg

Design Features:

• KoolTex cooling technology regulates temperature all night
• Breathable mesh panels enhance airflow
• Contoured ergonomic shape for cervical support
• Responsive memory foam adapts to your movements
• Dual-height design for personalized comfort

Sleeping Positions: Optimized for back sleepers and side sleepers

Ideal For: Hot sleepers, night sweats, neck pain, shoulder tension, cervical issues

Cover Care: Removable, washable, and quick-drying

Warranty: 5-Year Manufacturer Warranty

Special Benefits: Temperature-regulating, hypoallergenic, dust mite resistant

Daily Care:

• Allow pillow to breathe for 15-20 minutes each morning
• Gently fluff to restore contour shape
• Keep in well-ventilated room to maximize cooling properties

KoolTex Cover Cleaning:

• Unzip and remove the KoolTex cooling cover
• Machine wash in cold water on gentle cycle
• Use mild detergent—avoid fabric softeners (reduces cooling effectiveness)
• Do not use bleach or harsh chemicals
• Air dry or tumble dry on lowest heat setting
• KoolTex fabric dries quickly due to moisture-wicking properties
• Iron on low heat if needed (avoid direct iron contact with cooling zones)

Memory Foam Core Care:

• Never wash or immerse foam core in water
• Spot clean with damp cloth and mild soap for stains
• Air dry completely in shaded, well-ventilated area
• Avoid direct sunlight, heat sources, and moisture
• Do not machine wash, dry clean, or wring

Maintaining Cooling Performance:

• Wash cover every 2-3 weeks to maintain cooling efficiency
• Avoid using fabric softeners or dryer sheets
• Ensure proper airflow around pillow during storage
• Keep away from heat sources that may affect cooling properties

First Use:

• Allow memory foam to expand for 24-48 hours after unpacking
• Air out any initial foam odor (non-toxic and temporary)
• Wash KoolTex cover before first use for optimal freshness

Storage:

• Store in cool, dry place with good ventilation
• Use breathable storage bag—never plastic
• Avoid compression for extended periods

30-Night Cool Sleep Trial:
Experience the difference of temperature-regulated sleep! Try the BackGood Cooltech Cervical Pillow for 30 nights. Not satisfied? Return it for a full refund.

Return Guidelines:

• Returns accepted within 30 days of delivery date
• Pillow must be clean, undamaged, and in resalable condition
• KoolTex cover must be washed and free of stains/odors
• All original packaging, tags, and accessories must be included
• Return shipping fees are customer's responsibility (unless defective)

5-Year Warranty Protection:

• Covers manufacturing defects, material failure, and workmanship issues
• Includes foam sagging, cover zipper defects, or cooling fabric deterioration
• Does not cover damage from misuse, accidents, or improper cleaning
• Proof of purchase required for warranty claims

How to Initiate a Return:

1. Contact customer service within 30 days with order details
2. Receive return merchandise authorization (RMA) number
3. Clean pillow and pack securely in original box
4. Ship to our returns warehouse (address provided with RMA)
5. Refund processed within 5-7 business days upon receipt and inspection

Defective or Damaged Products:

• We cover return shipping costs for defective items
• Immediate replacement or refund offered
• No restocking fees for manufacturer defects

Exchanges:

• Want to try a different BackGood pillow? We offer easy exchanges
• Contact us to arrange product swap